Law Firm Client Surveys: A framework for analysis and action
Just under 40% of law firms conduct regular client surveys. Only 33% of firms go on to use client survey…
Just under 40% of law firms conduct regular client surveys. Only 33% of firms go on to use client survey…
Prince2 is the leading standard project methodology and one of its key principles is that of tailoring the methodology to…
Everyone seems to agree in principle that it is good practice to hold project reviews, although it also seems relatively…
I am sure most regular readers will have seen the legal press reports of this year’s survey of the top…
There is a lot of interest in project management by law firm information professionals (i.e professionals working in law firm…
A future state value stream map (VSM) can be a daunting prospect, likely as it is to consist of new…
Recently, a number of law firms in the U.K have announced the completion of value stream mapping exercises covering particular…
It will be recalled from part one of this short series that the primary purpose of a ‘current state’ value…
I received a thoughtful enquiry about legal project management (LPM) training recently from a young lawyer. She had done some…
Small and Medium Sized Enterprises (SME's) make up 99.9% of private sector businesses in the U.K, with a combined turnover…