Law Firm Client Surveys: A framework for analysis and action
Just under 40% of law firms conduct regular client surveys. Only 33% of firms go on to use client survey…
Demonstrating the value of legal services to small businesses
Would you expect to stay in business if just 1.4% of your clients agreed strongly that your law firm ‘provides…
Reflective solicitors recognising project management skills
As part of the new professional competence regime for solicitors, founded on the premise of self-evaluation and self-assessment, the Solicitors…
How project management can help develop lawyers’ leadership skills
I received a thoughtful enquiry about legal project management (LPM) training recently from a young lawyer. She had done some…
Legal service needs of SME’s
Small and Medium Sized Enterprises (SME's) make up 99.9% of private sector businesses in the U.K, with a combined turnover…
Set-up properly for project success
How can you improve the chances of a project delivering recognisable benefits within a defined timescale? One answer is to…
Capacity Planning For Law Firms
We have all experienced this: sometimes we have too much work to do and sometimes we don’t have enough. Individuals,…
From Sport to Law – the rise of data analysis
Data analysis exerts a powerful, often unseen, effect on our lives. Organisations ranging from sports teams to supermarkets employ data…
A tale of two surveys: why project management maturity matters to law firms
I am sure most regular readers will have seen the legal press reports of this year’s survey of the top…
Snap survey results: law firm information professionals and project management
There is a lot of interest in project management by law firm information professionals (i.e professionals working in law firm…