Helping lawyers change the way they work
How can legal project practitioners, acting as operational legal team leaders, help lawyers change the way they work? To effect…
Paralegals: what they do now and might be doing in future.
I am fascinated about how different professionals fit together as part of legal service delivery teams. We hear a lot about…
Where to implement legal project management?
The benefits of applying legal project management (LPM) successfully are well known and include things such as: improved scoping, which…
Creative Design: A challenge for legal project managers
Lawyers are not known for creative design and presentation of their work output. Recently I had cause to read through…
How clients can help their lawyers deliver value
Clients want their lawyers to deliver value. Unfortunately, most lawyers seem to misunderstand what this means in practice. For example,…
Demonstrating the value of legal services to small businesses
Would you expect to stay in business if just 1.4% of your clients agreed strongly that your law firm ‘provides…
Law Firm Client Surveys: A framework for analysis and action
Just under 40% of law firms conduct regular client surveys. Only 33% of firms go on to use client survey…
Prince2 for Lawyers
Prince2 is the leading standard project methodology and one of its key principles is that of tailoring the methodology to…
Feedback and review from legal project management training
Everyone seems to agree in principle that it is good practice to hold project reviews, although it also seems relatively…
A tale of two surveys: why project management maturity matters to law firms
I am sure most regular readers will have seen the legal press reports of this year’s survey of the top…